Communications

Unified Messaging

Write Once. Send via Email, USPS, SMS & Push — Simultaneously.

One compose window, every channel. HOA Alchemy delivers the same notice as a professional email, a physical first-class letter with free delivery confirmation, an SMS, and a push notification — all at once, fully automated.

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Multi-Channel Messaging

One Message Reaches Every Resident — However They Prefer

Compose your notice once and choose which channels to send it through. Select Email, USPS, SMS, and Push — individually or all together. The subject line automatically becomes the SMS body, so there is nothing extra to write.

✓ Compose once — deliver via any combination of channels
✓ Subject line = SMS message; tap "more" reveals email body
✓ Email + USPS together for elections, annual packets & delinquency notices
✓ Attach account statements, notices, or documents
✓ Custom sender identity per notification type
✓ Fully automated — no manual steps after composing

New Notification

HOA Annual Meeting — Election of Board Members

Subject / SMS preview

📢 Annual Meeting & Board Election — April 28, 2026

Dear Resident, you are invited to the Annual Meeting of Villa Linde HOA on April 28 at 6:30 PM... more ›

Options

USPS

SMS

Push

Include account statement

Sender Identity

Include reply-to address

Attachments

2 files selected

📄 Election_Ballot.pdf

📄 Annual_Agenda.pdf

342 residents will receive this via Email + USPS + SMS

Send Notification →

RecipientSubjectEmailSMSUSPSUpdated On

Tim GoffRiver Park Estates Dues Balance $175.00

Sent

To: —00

NANA04/15/26 21:53

Jan WalsworthRiver Park Estates Dues Balance $75.00

Sent

To: —20

NANA04/15/26 21:53

Grace HaleyRiver Park Estates Dues Balance $94.30

Sent

To: —00

NANA04/15/26 21:53

3 of 342 shownView full delivery report →

Email Intelligence

Know Exactly Who Opened, Read, or Never Received Your Email

Most platforms tell you an email was "sent." HOA Alchemy tells you it was delivered, opened, and read — resident by resident. And when an email bounces or fails, you see exactly who didn't get it so you can take immediate action.

✓ Per-resident delivery, open, and read confirmation
✓ Instant alert when an email is undelivered or bounced
✓ One-click resend undelivered emails via USPS — no extra steps
✓ Full audit trail per notification — critical for elections & legal notices
✓ Identify residents who never open email — switch them to USPS automatically

SMS Messaging

SMS Delivered Only to Residents Who Opt In — Everyone Else Is Protected

HOA Alchemy respects SMS compliance automatically. Text messages are only sent to residents who have opted in by replying 'START'to their number. For anyone who hasn't opted in, the platform shows a clear undelivered notice — so you always know exactly who received your message and who didn't.

✓ SMS sent only to opted-in residents — fully TCPA compliant
✓ Clear “not opted in” notice shown per resident — no guessing
✓ Residents opt in by replying ‘START’ — simple self-service
✓ Email + USPS automatically covers residents who haven't opted in
✓ Per-recipient delivery status visible alongside email open rates

SMS

✏️ New

Ant

Antony Abib Laser

598 Magenta Ct, Copper Creek

Antony Abib Laser

598 Magenta Ct, Copper Creek

Hello Krishna, this is Antony. I did setup autopay recurring monthly 75$ from today. But wanted to check is there anything I need to do one time payment today?

04/14/2026, 01:16:31 PM

Hello! Association Property Managers would like to stay connected with you via text. Reply START to opt in for important updates and alerts. By replying START, you confirm that you are the authorized user of this phone number and consent to receive messages from us. Message and data rates may apply. Reply HELP for assistance or STOP to unsubscribe at any time.

04/14/2026, 01:16:35 PM

START

04/14/2026, 01:16:57 PM✓ Opted In

💡Residents who haven't opted in are automatically covered by Email & USPS instead

Board Transparency

Every Call, Text, Email & Letter — Visible to the Board in One Feed

Board members get complete visibility into all resident communications — not just emails, but every call recording, text thread, USPS letter, maintenance request, and reminder. No more wondering what the management company sent or said.

✓ Listen to incoming & outgoing call recordings
✓ View every text message thread per resident
✓ Email activity with opens & click counts
✓ USPS tracking — see every letter sent & delivered
✓ Maintenance requests submitted and resolved
✓ Reminders sent — automated & manual

Activity Feed

All resident communications — visible to the board in real time

Missed

Outgoing

SMS

USPS

Tickets

Maintenance

Reminders

Missed Calls

View missed + listen to recordings

Outgoing Calls

Full outgoing call recordings

SMS

Two-way text threads per resident

Opens & clicks per recipient

USPS

Every letter tracked & delivered

Tickets

Submitted issues per resident

Maintenance

Requests submitted & resolved

Reminders

Automated & manual reminders

Management transparency to Boards — every interaction, always on record

Private Community Chats

Boards, Vendors, Residents & Management — One Private Channel, Faster Fixes

When everyone is in the same conversation, issues get resolved in hours — not weeks. Residents tag the exact location of a problem directly on the community map, so vendors know precisely where to go. No back-and-forth, no guesswork.

✓ Resident pins exact GPS location — vendor sees it instantly
✓ Boards, vendors, residents & management on one private thread
✓ Photo evidence attached directly to the issue
✓ Faster resolution — no emails, no phone tag
✓ Full audit trail visible to the board
✓ Available on the HOA App for iOS

Download on the

App Store

Chinmay, Owner

Worker, Vendor — These pictures were taken on the 15th

USPS First Class Mail

Physical Mail with Delivery Tracking — at No Extra Cost

HOA Alchemy is the only platform that sends USPS First Class letters with delivery confirmation included at no additional charge. Critical notices like HOA elections, annual packets, and delinquency letters go out in the same click as your email — with a USPS tracking number automatically attached to every piece.

✓ USPS First Class tracking included — no extra fee
✓ Send physical + email together in one click for elections & annual packets
✓ Delinquency & lien notices mailed automatically with proof of delivery
✓ Bulk mailing to all residents or targeted groups
✓ No printing, stuffing, or trips to the post office
✓ Every mailed piece tracked and logged in your dashboard

USPS MailroomAnnual Election Batch — 342 pieces

USPS First Class tracking included at no extra cost

NoticeSentStatus

Annual Meeting & Election — All OwnersApr 1, 2026● Delivered

Delinquency Notice — Unit 412Apr 3, 2026● Delivered

Lien Warning — Unit 108Apr 5, 2026● In Transit

Annual Budget Packet — All OwnersApr 8, 2026● Processing

338 delivered · 4 in transitView all tracking →

Chat with Community Manager

Instant Answers for Home Owners

Residents can chat or call their Community Manager directly through the HOA Alchemy app — making it frictionless to resolve day-to-day questions without phone tag, email chains, or waiting days for a callback.

✓ Chat or call from the resident mobile app
✓ Instant answers to pool, gate & amenity questions
✓ Meeting schedules & agendas at a tap
✓ Community rules & documents on demand
✓ Full message history — never lose context

Community Manager

What time does the pool close?

The community pool is open from May 5th to August 21st, from Sunrise to Sunset. Use the HOA Mobile App in order to unlock the community pool gate.

When is the next board meeting?

The next board meeting is Thursday, April 17 at 7:00 PM in the clubhouse. The agenda was posted to the Announcements board.

Write Once. Send via Email, USPS, SMS & Push — Simultaneously.

One Message Reaches Every Resident — However They Prefer

Know Exactly Who Opened, Read, or Never Received Your Email

SMS Delivered Only to Residents Who Opt In — Everyone Else Is Protected

Every Call, Text, Email & Letter — Visible to the Board in One Feed

Boards, Vendors, Residents & Management — One Private Channel, Faster Fixes

Physical Mail with Delivery Tracking — at No Extra Cost

Instant Answers for Home Owners

Connect with Every Resident

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